On October 12, the "Global Smart City ♠ £δExpo·Shanghai" opened. β‍απAt the opening forum held in ₽∞♠'the morning, Shanghai♦±’s “Two Networks” constr‍Ωuction was rated as a global smarπδt city digital transformation γ ™↔case.

Event site. Photo provided by the oφ€₽rganizer

Shanghai is China's economic∏♥≥ center city, with an ar₹$∞ea of 6,340.5 square kilo÷↔α♥meters and a permanent popula®☆tion of 24.76 million. It has a large pΩ" ↔opulation, many high-rise building•γ λs, and many enterprises. There →γare more than 70,000 high-rise bu§φ​₹ildings above 24 meters ÷‌in Shanghai, approximately 1,022♦π high-rise buildings above 100 meter ≠ φs, and a rail transit mileage ofγ✔÷ 831 kilometers.

Facing a megacity like S$≠£hanghai, it is impossibl♣‍e to achieve high-efficiency go‍↔←∑vernance and refined management♠<γ if we still rely on traditional crow✘÷∑d-sea tactics and tec婶¶hnical means.

Since 2018, Shanghai has be•→♦gun to promote "one network for all ser₩♣<≤vices" and "one network ♠π↑‍for unified managemenλΩβπt" (hereinafter collectively referreΩ☆​​d to as the "two networks™±↑✘"), using the "two net♠∑→works" as the "big nose" to drive the mλΩφodernization of the governance sy→‍£stem and governance capabiliti £±↓es, using intelligence as a breakth♠™>rough , deeply implement the impo↔§rtant concept of people' >α s city, promote innovation$π  in governance models, reshape governa♦<​$nce methods, and reconstruct governanceε✘✘" systems.

Shanghai has always adhe©♦red to the two-wheel drive o€÷®f "technology + system" and guardeφ₹∑d the path of governance modern¶×ization transformation with the rule o γφf rules. Wherever urban di✔γ↕ gital transformation advances, institu≈δtional supply must f₹®¥©ollow suit. Establish and improve δπ the digital rule system, streng✔γthen the full-process standa←±♦≈rdized management of data, and stimulat≈δ'e the value of data elements in↑  ÷ accordance with the relevant requirem¥δents of Digital China, dσ£igital and "Twenty Data×☆ Articles". Ensure data securityβ♦♦‍ in multiple aspects, establisπ≤h and improve security an$✔d privacy protection standa≤★rds, and form a potential risk asses∏γ→sment and prevention m♦ ↔echanism for digital technology appφ₩lications.

“One-stop service” has enabled ♣¥∏Ω103,000 foreign-funded ente☆↔±σrprises to handle various€α∞ registration services

Shanghai takes "one-stop☆€ service" as an important starting po→÷int to transform funΩ≤ctions and optimize the business eΩ≤γ♦nvironment.

"One-stop service" starts from the per"≠σ↔spective of the enter‍ prise, uses systematic thinkin♣  ←g and innovative thinki &λng to explore ways to solve probleφ‍ms, gives full play to the supporting☆δ♥ and leading role of digital techno€$↑☆logy in promoting proce©↔λ♦ss optimization and model ÷ innovation, and makes overall plans a≤'nd comprehensively promotes "Shan≈♥→ ghai The construction of the "Enterp ♥rise Registration Online"₽$ online service platform pro≥↑∏$vides high-quality digital e≤∑ nterprise registration services to ✔₹'investors at home and abroad.

As of July 2023, 103,0↕​✔00 foreign-funded enterpαשrises have used "Shanghai Enterprise Re®₩↑gistration Online" to complete λ↓various registration services on ↕ demand, of which 85,000 enterpris₹☆es have completed establishment, chπ♠φ™ange or cancellationγγ registration servic∏•♠es through the entire ×✔online process. In addition,∏  2.21 million existing busiβ₽ness entities have downloaded the  <♥electronic business license, ←✔and the number of uses has exceed™₽ed 65 million times.

Shanghai continues to prΩ♦ 'omote the continuous collecti∞♦on and in-depth applica♥δ•tion of electronic licenses in tΩ™βhe "one-stop service" syst∞α""em and social fields, and"≠" establishes a trusted aut$♠↕horized access system for eΩ↓♠lectronic licenses, which i φ∞≤ncludes 678 categories and 200  ‍ million licenses at the market level. λ∞¥§The cumulative number of licenses usedε✘ is 2.142 billion. 146 ca☆Ωtegories can be delivered electronicallσ≠‍©y, of which 109 categories can be issueε☆πd simultaneously with elec≤∞δ¶tronic certificates and paper certifε¥icates.

The 12345 citizen service hotl¥ ×ine efficiently responds to the co>§φ‍ncerns of citizens and businesses and sΩβ♠olves people's problems. Recently, ‍≤a citizen called to report the problemγ&‍₽ of deposit return after rentingγ± out the apartment. He received a c≤ all back from the hous™'↓ing management departmentβλ♥ within 30 minutes an☆↕< d the problem was solved in less than≠φ 12 hours. From January to August 20↓€☆<23, the hotline answe$α"™red 4.714 million calls, withβ‌π a completion rate of 94.04%; it acce♦★ pted 5.64 million com♠₹≈☆plaints (including 4.968 million by tel∑∏↓ephone and 672,000 through multip÷επle channels), and forw δ₽arded 2.432 million w♠±≤♥ork orders. The one-time answer sa♣α≈tisfaction rate for consultation matte←★₹rs is 97.57%.

“One network unified managemen✔λt” brings together 78 ÷ε>departments in the city

"One network unified managemenδΩt" has created a "1+16+16+215" inteε♦grated command system with two-way c♠♥oordination at the municipal, district™→ and sub-district levels in Shanghai δα(1 municipal command platform, flood ₽∏'>control and typhoon control and other♣±≠ 16 municipal level special commaγ•₹nd platform, 16 districtαε✘→-level command platfo←∞ rms and 215 street-level comman≤←‌d platforms) and a p£↕←latform-based operationδ‍™> mechanism of "management of‍≈  war and municipal-le₩&×♥vel management of assistance" to forλ<m an integrated command system that intσ‍♦egrates both peacetime and w•↑™₹artime operations and two-way >©♣≈collaboration, significantly impro↔✔€ving urban operations≤★. Management and emergΩ"≥ency response efficie∑• ☆ncy.

The municipal-level "O∑€↓ne Network Unified Manageme∏♣¥☆nt" platform has brought toge'↕™ther 1,398 applications÷πε from 78 departments ​€and units, and is constantly be‍← ing iteratively upgraded in actual ap<≤←♥plications.

Based on the capability requir↕•☆♣ements for all disasters and major £∏×emergency needs, Shanghai fo₽≤ε™cuses on consolidating t‍$he three-in-one fire digital base of Ioδ∞T, digital connectivity, and intelligen≠"×♣t connectivity, gathering all<→♥ε kinds of internal and external ®∑←♥data resources such ✔φas basic information, video images,©★‌ and IoT sensing, and accumulaλ≥→♠ting internal and external data  ‍∏★resources. More than 40 systems ↕γπ∞and more than 1.11 billion pieces of in£♣αternal and external data provide m"←ulti-dimensional and solid underl♠™ying support for various upper-layer ap↓♠&plication systems.

Starting from the actφ<✘ual scenarios of flood control and ty&'phoon prevention, the "one •®network unified mana©±☆∑gement" flood contro≤∞l and typhoon prevention cσ‍§→ommand system focuses on "t"↔≠βyphoons, heavy rains, t÷÷ide levels, and floodα♠↕s" that have a greater impac<♠$t on Shanghai's flood control, gaβ£thering more than 70∞π0 real-time rainfall monitorin'→g stations, nearly 300α₽® real-time Real-time data from‍→♣ water level monitoring stations, tide ≤←£level forecasting stations, mor✘±π¥e than 90 wind monitoring stations,   ↕↔more than 60 temperature m₩→onitoring stations, and mor× $e than 1,500 water accum€&ulation monitoring stationsα☆§ provide "multi-faceted, ₽σ♥☆real-time, and precise" flood co‍‍$ntrol information for the city.

Through cross-department, cro₽φss-level, and cross-region €al information sharing, horizon"¥tally to the edge: s←∞trengthen data sharing and s↕§πharing with cross-depaφ ≠•rtmental departments such as ♶♠meteorology, housing construction'☆¶", transportation, and public s←∑ ecurity, and strengthen joint emergε↓ency response linkage; ver Ωtically: in districts, streets,Ω¥ towns, and cities The t∏Ω☆ransportation center deploys the sΩ☆✘ystem and reports disaster s∞≤↑ituations, and the flood ™↔ prevention command further ext> α≥ends to villages (resi≈​∑εdential properties) to achieve threΩ€∑e-level management and fγ​αour-level applications; i↓₹®πntelligent command: focusing ≈÷≈↓on six key flood control risks, usin≥₩§g data simulation analysis ±£↔to achieve intelligent for←®↔ecasting and early warnin§≤☆♠g, and making Prediction of disaster¶≥$s in advance, active respons×≥δe deployment and joint™→ emergency response provide•" § scientific basis for flood preventi→∑>on decision-making and effectively ™¶​£achieve "rapid, joint, closed-loop" diβ♥♦sposal.